Jet's Pizza®
Life is short. Eat better pizza.®

Employment

Each of our stores is independently owned and operated, so you will need to apply directly at the store where you would like to work.

Please follow the link below to find a store near you.

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Business Coach

Job Title: Business Coach Date Posted: February 2018
Department: Field Operations HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
Type: Full-time Reports to: Mary Kopietz

Job Description

Job Purpose

This position is essential, as it oversees over 60 franchise locations and is a liaison between the corporate office and our franchisees. Analyzes the performance of store operations and instructs franchisees in strategies and techniques to increase store sales. Plans & coordinates activities concerned with all facets of compliance. Analyzes and determines whether franchises are in compliance. Investigates all violations and addresses the issues with the franchisee in order to keep them in compliance.

Responsibilities

  • Consult with assigned franchise owners as the subject matter expert in all areas pertaining to the successful operation of a Jet's Pizza store
  • Travel frequently by plane or car to conduct inspections
  • Attend corporate meetings pertaining to new products and procedures
  • Assist in the implementation of new products and procedures and support franchisees with communications from the corporate office
  • Effectively communicate and ensure compliance with corporate policies, procedures, and guest service at franchise locations
  • Ensure all food and health safety practices are being followed through shop visits, coach Management and Team Members, stay current with ServSafe® priciples/standards and effective communication
  • Conduct store visits and inspections to ensure optimal store performance and that stores are meeting the standards and procedures of the Jet's Pizza system according to the Operations Manual
  • Ensure 100% compliance for stores within one's district
  • Identify non-compliant stores and assist the operations department with filing subsequent violations
  • Observe, research, and survey franchisees, management, employees, and customers to determine areas in need of improvement
  • Use ProntoForms to complete store inspection reports after visiting franchise locations
  • Address needs and follow up with all incidents relating to franchise locations
  • Provide support to new franchisees with grand opening, training, and beyond
  • Manage schedule effectively and complete all scheduled tasks
  • Other duties as assigned

Required Skills and Experience

  • Excellent interpersonal and communication skills, verbal and written
  • Exhibit a strong sense of initiative and the ability to work unsupervised, remain organized and productive
  • The ability to present complex information to franchise owners and managers
  • A working knowledge and understanding of Jet's store-level operations to effectively assist in the store environment
  • Must have and maintain ServSafe® certification
  • Must maintain an acceptable driving record

Non-Required Additional Skills & Experience

  • College degree preferred
  • 3–5 years experience in quick service restaurant environment preferred

Physical Demands

  • Ability to stand for long periods of time
  • Ability to sit for long periods of time due to travel
  • Ability to lift 50 lbs

Travel

  • Ability to travel for extended periods of time

Performance Measurement

  • Accuracy and integrity of work
  • Timely completion of assigned tasks and annual goals
  • Ability to continually develop skills and adapt to new technologies and techniques
  • 30-day, 60-day, and yearly reviews
  • Attendance record

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.


Paralegal Assistant

Job Title: Paralegal Assistant Date Posted: February 2018
Department: Franchise Sales HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
Type: Full-time Reports to: Mary Kopietz

Job Description

Job Purpose

Assists the VP of Franchise Sales by performing a variety of supportive duties, such as screening calls, conference/meeting planning, and preparing complex documents.

Responsibilities

  • Support the sales department with a variety of support-based and administrative duties
  • Support our lawyers
  • Maintain and organize franchisees' files
  • Conduct legal research if necessary
  • Draft and prepare legal and corporate documents
  • Pay attention to close detail on documents
  • Prepare responses to complaints and discovery requests
  • Draft board meeting minutes and board resolutions
  • Facilitate franchise acquisition process from initial inquiry onward, including approval, opening, and renewal
  • Maintain lawyer extranet
  • Knowledge of DocuSign for electronic signatures
  • Prepare and file trademark applications
  • Other duties as assigned

Required Skills and Experience

  • Associate's degree or certificate in paralegal studies
  • Project management experience a plus
  • Work under pressure as there are many deadlines
  • Verbal and written communication skills
  • Excellent interpersonal and problem resolution skills
  • Proficient in MS Office (Word, Excel, Outlook)
  • 40 hours per week Monday – Friday 8:00 a.m. – 4:30 p.m.

Physical Demands

  • Frequent sitting
  • Repetitive mouse and keyboard use along with visual demands

Performance Measurement

  • Accuracy and integrity of work
  • Timely completion of assigned tasks and annual goals
  • Ability to continually develop skills and adapt to new technologies and techniques
  • 30-day, 60-day, and yearly reviews
  • Attendance record

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.

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