Jet's Pizza®
Life is short. Eat better pizza.®

Employment

Each of our stores is independently owned and operated, so you will need to apply directly at the store where you would like to work.

Please follow the link below to find a store near you.

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Receptionist

Job Title: Receptionist Date Posted: March 2016
Department: Administrative HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
FLSA Status: Non-Exempt Type: Full-time
Reports to: Administration

Job Description

Job Purpose

Attend to visitors and respond to inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers. Assist in handling our customers with compliments and complaints. Perform routine secretarial duties such as typing, data entry, record keeping, and handling company mail.

Responsibilities

  • Greet and welcome persons entering office i.e. customers, franchisees, and vendors
  • Announce visitors and direct them to the proper office when authorized
  • Operate a telephone console, receive incoming calls, and connect to the proper party
  • Receive questions and concerns from customers and follow established procedures to provide answers or refer calls to support staff
  • Provide administrative support to an individual or office
  • Maintain and file paperwork
  • Responsible for processing and distributing both incoming and outgoing mail
  • Compose professional letters and emails
  • Follow company policies and procedures
  • Tidy and maintain the reception area and other areas around the office
  • Other duties as assigned

Required Skills and Experience

  • High school diploma or equivalent
  • Knowledge of administrative and clerical procedures
  • Proficient in MS Office (Word, Excel, Outlook)
  • Familiarity with customer service principles and practices
  • 40 hours per week Monday – Friday, 8:00 a.m. – 4:30 p.m.

Non-Required Skills and Experience

  • Some college coursework
  • 1–2 years prior office experience

Physical Demands

  • Frequent sitting
  • Use of computer with frequent repetitive mouse use, keyboarding, and visual demands

Measure of Performance

  • Accuracy and integrity of work
  • Ability to continually develop skills and adapt to new technologies and techniques
  • Annual review
  • Attendance record
  • Timely completion of assigned tasks and annual goals

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.




Administrative Assistant

Job Title: Administrative Assistant Date Posted: March 2016
Department: Field Operations HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
FLSA Status: Non-Exempt Type: Full-time
Reports to: VP of Operations

Job Description

Job Purpose

Assists the VP of Operations by performing a variety of support duties, such as screening calls, conference/meeting planning, making travel arrangements, preparing complex documents, or coordinating activities.

Duties

  • Completes projects for the VP of Operations
  • Organizes/maintains files
  • Creates any needed forms, documents, and presentations
  • Schedules and manages appointments for VP of Operations
  • Oversees business coach team
  • Organizes mystery shopping on a monthly basis
  • Coordinates travel for all business coaches, including hotels, airfare, and cars
  • Coordinates travel for some JAI staff members
  • Tracks and organizes business coaches' credit card statements
  • Reviews all store inspection reports and ensures that coaches follow up with any violations
  • Implements new processes for improvement of operations department
  • Maintains company cars
  • Other duties as assigned

Required Skills and Experience

  • Associates degree or equivalent
  • Strong verbal and written communication skills
  • Works effectively as both a leader and team member
  • Proficient in MS Office (Word, Excel, Outlook)
  • Knowledge of administrative and clerical procedures
  • 40 hours per week Monday – Friday, 8:00 a.m. – 4:30 p.m.

Non-Required Additional Skills and Experience

  • 1–2 years prior office experience

Physical Demands

  • Frequent sitting
  • Use of computer with frequent repetitive mouse use, keyboarding, and visual demands

Measure of Performance

  • Accuracy and integrity of work
  • Ability to continually develop skills and adapt to new technologies and techniques
  • Annual review
  • Attendance record
  • Timely completion of assigned tasks and annual goals

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.




Marketing Specialist

Job Title: Marketing Specialist Date Posted: February 2016
Department: Marketing HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
FLSA Status: Non-Exempt Type: Full-time
Reports to: VP of Marketing

Job Description

Job Purpose

Manages marketing functions and activities

Duties

  • Ad approvals for compliance with brand standards
  • Assist in corporate store advertising, community events, and donations
  • Assist with print approvals and ordering
  • Manages email database
  • Manages social media platforms; including Facebook, Twitter, Instagram, and Pinterest
  • Other duties as assigned

Required Skills and Experience

  • Degree in marketing and advertising preferred
  • 3–4 years experience in a marketing position preferred
  • Social media campaign management and strategy experience preferred
  • Strong organizational skills
  • Detail oriented
  • Strong verbal, written communication, and proofreading skills
  • Proficient in MS Office (Word, Excel, Outlook), Photoshop, iMovie / movie editing software
  • 40 hours per week Monday – Friday, 8:00 a.m. – 4:30 p.m. or 8:30 a.m. – 5:00 p.m.

Physical Demands

  • Frequent sitting
  • Use of computer with frequent repetitive mouse use, keyboarding, and visual demands

Measure of Performance

  • Accuracy and integrity of work
  • Ability to continually develop skills and adapt to new technologies and techniques
  • Annual review
  • Attendance record
  • Timely completion of assigned tasks and annual goals

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.




Help Desk Technician

Job Title: Help Desk Technician Date Posted: April 8, 2016
Department: IT HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
FLSA Status: Non-Exempt Type: Full-time
Reports to: Administration

Job Description

Jet's America, Inc., corporate office of Jet's Pizza, is looking for a Help Desk Technician that is responsible for supporting users in day-to-day IT support for both the corporate office and 30+ corporate store locations.

Responsibilities

  • Prioritize support issues, tasks, keep track of assigned help desk requests and follow up on unresolved issues
  • Upgrade, install, and troubleshoot networks, networking hardware devices, and software
  • Protect organization's value by keeping information confidential
  • Document service activities for all network hardware and software
  • Other duties may be added and/or assigned as needed

Qualifications

Experience

  • High school diploma or equivalent
  • Associates degree, 1–2 year technical certificate, or equivalent experience

Knowledge, Skills, and Abilities

  • Provide outstanding customer service and desktop support in a timely manner
  • Ability to juggle and prioritize multiple tasks and projects
  • Organizational and time management skills
  • Excellent attitude and interpersonal skills
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users
  • Proven ability to take a given task and work independently and as part of a team to bring the task to completion
  • Strong problem-solving, troubleshooting, and analytical skills
  • Working knowledge of Windows Server, Windows OS (7 and 10), and Microsoft Office
  • Must maintain an acceptable driving record
  • 40 hours per week, Monday–Friday, 8:00 a.m. – 4:30 p.m.

Preferred

  • Point of sale software or application
  • Knowledge of OS X Mac and Microsoft Office
  • Knowledge of online ordering / e-commerce environment
  • Support and troubleshoot firewall and security products

Physical Demands

  • Frequent sitting
  • Driving
  • Use of computer with frequent repetitive mouse use, keyboarding, and visual demands

Travel

  • Travel up to 10% of work time and for periods of approximately 5 days

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.

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