Jet's Pizza®

Employment

Each of our stores is independently owned and operated, so you will need to apply directly at the store where you would like to work.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please follow the link below to find a store near you.

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Operations Administrative Assistant

Job Title: Operations Administrative Assistant Date Posted: November 2018
Department: Training & Operations HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
Type: Full-time Reports to: VP of Store Operations

Job Description

Assists the VP of Operations and the Director of Training by performing a variety of support duties, such as screening calls, conference/meeting planning, making travel arrangements, preparing complex documents, and coordinating activities.

Responsibilities

  • Complete projects for the VP of Operations and the Director of Training
  • Organize/maintain files
  • Create and modify any needed forms, documents, and presentations
  • Scan and file documents
  • Schedule and manage appointments
  • Oversee business coach team
  • Coordinate travel for business coaches and other JAI staff members
  • Track and organize business coaches' credit card statements
  • Organize and review all store inspections and ensure that coaches follow up with any violations
  • Send out and track violations
  • Maintain company vehicles
  • Other duties as assigned
  • Work 40 hours per week: Monday – Friday 8:00am – 4:30pm or 8:30am – 5:00pm

Required Skills and Experience

  • High school diploma or equivalent
  • Working knowledge of Windows 7/10, Mac OS X, and Microsoft Office Suite for Windows and Mac
  • Strong organizational and communication skills
  • 1–2 years in an office environment

Physical Demands

  • Frequent sitting
  • Repetitive mouse and keyboard use along with visual demands

Performance Measurement

  • Accuracy and integrity of work
  • Timely completion of assigned tasks and annual goals
  • Ability to continually develop skills and adapt to new technologies and techniques
  • 30-day, 60-day, and yearly reviews
  • Attendance record

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.

*We're an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, veteran, or disability status.


Business Coach

Job Title: Business Coach Date Posted: October 19, 2018
Department: Field Operations HR Contact: resumes@jetspizza.com
Location: Sterling Heights, MI Rate of Pay: Negotiable
Type: Full-time Reports to: VP of Store Operations

Job Description

This position is essential, as it oversees over 60 franchise locations and is a liaison between the corporate office and our franchisees. Analyzes the performance of store operations and instructs franchisees in strategies and techniques to increase store sales. Plans & coordinates activities concerned with all facets of compliance. Analyzes and determines whether franchises are in compliance. Investigates all violations and addresses the issues with the franchisee in order to keep them in compliance.

Responsibilities

  • Consult with assigned franchise owners as the subject matter expert in all areas pertaining to the successful operation of a Jet's Pizza store
  • Travel frequently by plane or car to conduct inspections
  • Attend corporate meetings pertaining to new products and procedures
  • Assist in the implementation of new products and procedures and support franchisees with communication from the corporate office
  • Effectively communicate and ensure compliance with corporate policies, procedures, and guest service at franchise locations
  • Ensure all food and health safety management practices are being followed through thorough shop visits, coach Management and Team Members, stay current with ServSafe® principles/standards and effective communication
  • Conduct store visits and inspections to ensure optimal store performance and that stores are meeting the standards and procedures of the Jet's Pizza system according to the Operations Manual
    • Ensure 100% compliance for stores within one's district
    • Identify non-compliant stores and assist the operations department with filing subsequent violations
  • Observe, research, and survey franchisees, management, employees, and customers to determine areas in need of improvement
  • User ProntoForms to complete store inspection reports after visiting franchise locations
  • Address needs and follow up with all incidents relating to franchise locations
  • Provide support to new franchisees with grand opening, training, and beyond
  • Managed schedule effectively and complete all scheduled tasks
  • Other duties as assigned

Required Skills and Experience

  • Excellent interpersonal and problem resolution skills, verbal and written
  • Exhibit a strong sense of initiative and the ability to work unsupervised, remain organized and productive
  • The ability to present complex information to franchise owners and managers
  • A working knowledge and understanding of Jet's store level operations to effectively assist in the store environment
  • Must have and maintain ServSafe® certification
  • Must maintain an acceptable driving record

Non-Required Additional Skills and Experience

  • College degree preferred
  • 3–5 years experience in quick service restaurant environment preferred

Physical Demands

  • Ability to stand for long periods of time
  • Ability to sit for longer periods due to travel
  • Ability to lift 50 lbs.

Travel

  • Ability to travel for extended periods of time

Performance Measurement

  • Accuracy and integrity of work
  • Timely completion of assigned tasks and annual goals
  • Ability to continually develop skills and adapt to new technologies and techniques
  • 30-day, 60-day, and yearly reviews
  • Attendance record

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

You can apply via email to resumes@jetspizza.com.

*We're an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, veteran, or disability status.

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